How Do I Recover My Password Using a Security Question?

This article covers how to reset your isolved password if you've set up a security question on your account. Follow these steps to verify your identity and create a new password without contacting your employer.

This guide walks you through how to reset your iSolved password using your security question.

Step 1. Select Forgot my password.

Step 2. Enter your username and click Send reset link.

Step 3. Click the reset link in the confirmation email.

Step 4. Enter your Security Question answer and click Continue.

Step 5. Enter your new password and click Confirm password and login.